Terms of Service

Scoutmark provides Scoutmark. By creating an account, using the service, or purchasing a paid offering, you agree to these Terms and the referenced policies. If you use Scoutmark for an organization, you confirm that you may bind that organization.

You must be at least 18 years old and legally able to enter a contract. Questions about these Terms may be sent to contact@scoutmark.io.

Scoutmark monitors customer-selected public web pages, records snapshots and changes, produces machine-assisted summaries and decision artifacts, and can deliver those artifacts through configured channels. Managed offerings add human-operated setup or analysis only within the written scope accepted for that purchase.

Monitoring is not guaranteed to be continuous or real time. Websites, network controls, rendering behavior, provider outages, and page design can cause delays, missed changes, false positives, or incomplete evidence. You remain responsible for decisions made from the service and for checking material facts at the cited source.

• Provide accurate account and billing information and keep access methods secure.
• Monitor only pages you are legally permitted to access, and respect applicable website terms, intellectual-property rights, privacy rights, and law.
• Do not use Scoutmark to bypass authentication, access controls, robots protections, rate limits, or technical restrictions.
• Do not probe, disrupt, resell, reverse engineer, or misuse the service, or upload malware, unlawful material, or another person's secrets without authority.

Production monitoring accepts public network targets only. Scoutmark may reject or pause a target when safety, legality, reliability, or provider limits require it.

You retain rights in the URLs, labels, instructions, reports, branding, responses, and other material you submit or create. You grant the operator a limited right to host, process, reproduce, and transmit that material only to provide, secure, support, and improve the service.

Public source material remains subject to its owner's rights. Machine-generated summaries can be inaccurate and are not legal, financial, compliance, or investment advice. Do not publish or rely on generated material without appropriate human review.

The 14-day trial requires no payment card. A paid subscription begins only after you select a disclosed plan and billing cadence in secure hosted checkout. Monthly subscriptions renew monthly. Annual subscriptions renew yearly and charge the disclosed annual prepayment. Prices exclude taxes unless Checkout states otherwise.

You authorize our payment provider to charge the selected payment method at purchase and renewal. You can update payment details, view invoices, or cancel through the secure billing portal. Cancellation takes effect at the end of the paid billing period unless law requires a different result. Plan limits and paused-service behavior are shown on the pricing and billing pages.

Refund eligibility is governed by the Refund Policy.

One-time services are no longer available for purchase. This section applies to existing agreements.

The $149 Launch Package is a one-time configuration service and does not include ongoing monitoring after its stated handoff or temporary activation capacity. The $2,500 Managed Intelligence Sprint is a separately approved 45-day scope with no automatic renewal. Proposal-specific scope, timing, and payment terms become part of these Terms when accepted and control if they conflict with general marketing copy.

Scoutmark relies on service providers for hosting, payment processing, authentication, email, and AI processing, and can send material to destinations you configure, including Slack and webhooks. Those third parties have their own terms and availability. Scoutmark is not responsible for a third-party site's content, continued accessibility, or changes.

You may stop using Scoutmark at any time and may cancel a paid subscription through the billing portal. The operator may limit or suspend access for nonpayment, material breach, security risk, unlawful use, harm to another service, or conduct that threatens reliable operation. Where practical, notice and a reasonable opportunity to cure will be provided.

After termination, access ends. Retained data is handled under the Privacy Policy, payment records may be kept as required by law, and provisions that logically survive termination remain effective.

To the maximum extent permitted by law, Scoutmark is provided on an "as is" and "as available" basis without warranties of uninterrupted operation, merchantability, fitness for a particular purpose, non-infringement, or guaranteed commercial outcome.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages. The operator's total liability arising from the service will not exceed the amount you paid for Scoutmark during the 12 months before the event giving rise to the claim. These limits do not apply where they are prohibited or to liability that cannot legally be limited.

Material changes to these Terms will be posted here with a new effective date and, when reasonably practical, notified through the service or account email. Continued use after the effective date constitutes acceptance where permitted by law.

These Terms are governed by the laws of the jurisdiction in which the Scoutmark operator is established, without regard to conflict-of-law rules. Mandatory consumer protections and courts that cannot be waived remain unaffected. Contact Scoutmark at contact@scoutmark.io.